The APA Adoption Center in Brentwood serves over 10,000 pets each year. One of the busiest areas of the center is the wellness clinic. It’s where veterinary staff perform health screenings, vaccinate against disease and spay or neuter each pet prior to adoption. The APA wellness clinic is open to the public offering low-cost exams and vaccinations for pets six days a week.
There are fewer people and pets in the APA Wellness Clinic reception and intake area. It isn’t that there are fewer pets and people visiting, they just aren’t sitting anymore.
Technology is helping to take the wait and crowded waiting room out of the APA Wellness Clinic. Anyone can get in a virtual line to see a veterinarian. It is easy to join the virtual queue from home, the office, or on the run using your phone. You’ll receive text updates and notifications on forecast wait times so you and your pet can wait where you want.
The QLess platform in use now at the APA clinic helps people around the world every day to avoid wasting time standing in line at license offices, hospitals, and businesses.
“We give time back to millions of people who otherwise would have to waste time standing in line,” Dr. Alex Bäcker, CEO of Qless said in a written statement.
This technology makes it simple to get in line at the APA Wellness Clinic from home, the office or even on-the-go using your phone. The text notifications allow clients to stay updated about estimated wait times and when they are next in line.
“With the QLess App we’re always looking for ways to incorporate technology and improve customer service. By reducing time spent in our waiting room we can better serve people and their pets,” says Kim Brown, APA Director of Operations and Vice President.
It is easy to join the line, just send a text message “APA Clinic” to 417-720-2235. APA clinic clients will receive a text confirming your place in the queue. Or pet owners may join the line via a computer by visiting APA website and the virtual waiting room at apamo.org.
The QLess notification is not an appointment time or reservation, but a way to give APA Wellness Clinic clients freedom and flexibility to wait wherever they want.
The clinic’s hours are 10 a.m. – 4:30 p.m. Monday thru Saturday. The APA is centrally located at 1705 South Hanley Road with easy access to interstates 64 and 40. Learn more about the many community programs at the APA Adoption Center or how to bring home a furry friend at apamo.org.